Terms of Service

Current Service Area

Currently we offer our lawn and landscape maintenance services to the following communities: North Dallas, Highland Park, University Park, The Village, Garland, Richardson, Buckingham, Mesquite. Please see the zip code list to ensure we service your property.

Lawn Maintenance Season

Our mowing season starts the week of March 16th, and ends the week of November 16th. Your property will be serviced weekly, or biweekly, between those dates. We do not skip mow days that fall on major holidays.

Service Includes

Mowing with a commercial grade mulching mower; Trimming grass around obstacles with a string trimmer; Edging walkways and driveways; Blowing off all grass clippings; Closing all gates before leaving your property. If your property is in extremely poor shape you will be charged double for that service.

Customer Satisfaction

If for any reason you are not satisfied with your service please contact us within 24 hours. We cannot issue refunds for the service, but we will ensure your service is up to your standards.

Prices of Service

Lawn care prices are based on your total lot size without considering improvements. A comprehensive list is available for properties under 20,000 sq. feet on our lawn care page. For larger properties and landscaping jobs an estimate will be provided. After placing your order we will confirm your lot size on the first service date. If a change in your rate is necessary we will contact you and make adjustments accordingly. If you do not know your lot size, or cannot find it online, please contact us at (507) 339-5296

Service Day

We assign one day a week for your service and once that day is assigned, your service day will not change for the service season. Service will be completed between 7 am and 7 pm on that day. Unfortunately, we cannot adhere to a more specific time frame.

Skipping Service

Customers may skip their normally scheduled service at any time, with at least 24 hours notice.

Billing Procedures

For lawn care we use reoccurring billing via credit card to keep our prices low. On the day after your weekly mow day your credit card will be charged for that weeks service. If your lawn is over 20,000 sq. feet you must enter the estimate number provided to you by your foreman to verify the service total.

For landscaping jobs we also prefer Credit Card payment online. Like lawn service over 20,000 sq. feet, you must submit the payment with the estimate number provided when your estimate is completed.

Contracts

We do not require that you sign a contract when you sign up for service. Our service is ongoing from week to week and season to season until you cancel. You may cancel service, with no added charges, at any time after your 4th mowing. If service is cancelled before the 4th mowing, weekly or biweekly, a service charge of $50.00 will be charged to your account. Canceling of service must be done at least 48 hours before your next scheduled service day.

Damaged Property

On your scheduled day of service we ask that you make sure your lawn is free of toys, hoses, and other items that may be damaged during service. Sprinkler heads damaged by our staff will be replaced as soon as possible.

Pets

We love dogs and other pets, but for the safety of our staff and your pet make sure that it is put up on your day of service. We also ask that your lawn is free of excessive pet droppings.

Gates

We understand locking your gates, but on your scheduled day of service we must have access to your property. If you choose to use a lock please use a combination style lock and provide us with the combination. We can assure that your gate will be locked before we leave your property.

Rain

Heavy rain is a big problem when servicing properties. On such occasions your service day will be re-assigned to the next unscheduled day. We will mow on days of moderate rain, always taking into consideration any drainage problems your property may have before we begin.

Sprinkler Systems

Your irrigation system must be set to off on the day of your scheduled service. Additionally, we also ask that you do not run your system the night before your service day as this increases the chance of damage to your lawn. Excessively wet lawns will not be serviced, due to the risk of such damage.

Terms

By placing you order for lawn service you have accepted the terms and provisions set forth in the terms outlined above.